MedAnkiGen | AI-Powered Medical Study Tool

Privacy Policy

Last Updated: December 1, 2024

1. Introduction

At Elevate Medical Education, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Anki card generation service (the "Service").

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information from you:

Name

Email address

Payment information

Usage data (e.g., activity logs, device information)

2.2 Non-Personal Information

We may also collect non-personal information, such as:

Aggregated usage statistics

Technical information about your device and browser

3. How We Use Your Information

3.1 Providing the Service

We use your personal information to:

Authenticate your account

Process payments

Provide and improve the Service

Respond to your inquiries and support requests

3.2 Improving the Service

We may use your non-personal information to:

Analyze usage trends

Enhance the Service's functionality

Optimize performance and security

3.3 Marketing and Promotions

We may use your email address to:

Send you newsletters and updates

Inform you of new features or offerings

Offer you relevant promotions and discounts

4. Data Security and Retention

4.1 Security Measures

We implement industry-standard security practices to protect your data, including:

Encryption of sensitive information

Secure servers and networks

Access controls and monitoring

4.2 Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request the deletion of your account and data at any time.

5. Third-Party Providers

We may share your information with trusted third-party service providers who assist us in operating the Service, such as payment processors, analytics providers, and hosting services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, update, and correct your personal information. You can do so by logging into your account or contacting our support team.

6.2 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting our support team.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by email.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Elevate Medical Education Ltd Stepney Way, London E1 2DP privacy@elevatemedical.com